Warranty Policy

We stand behind the quality of our lacrosse handles. All shafts purchased directly from our official store are backed by a 90-day limited warranty.

What’s Covered

Our warranty includes store credit for claims related to:

  • Major bends or breaks from normal lacrosse use

  • Structural damage that affects performance

  • Manufacturing defects

  • Any issue that deems the shaft unsafe or unusable

What’s Not Covered

The following are not eligible for warranty claims:

  • Minor scratches, dents, chips, or surface wear

  • Deliberate cutting, engraving, or misuse

  • Cosmetic discoloration

  • Clearance items or promotional giveaways

Submitting a Claim

To begin a claim, please contact us with:

  • Photo documentation of the issue

  • Proof of purchase from our official store

Coverage is valid for 90 days from the date of purchase and includes store credit equal to your claim.
Please note: Shipping is not covered for oversized items, military, or international addresses.

Have questions or need help with a claim? Send us a message.

SAVAGE X LACROSSE | ALWAYS FACTORY DIRECT