Savage X Lacrosse^® Limited Warranty

Savage X Lacrosse^® offers a conditional limited warranty on all lacrosse shafts purchased and used within the United States and Canada. Products sold outside of the United States and Canada are not eligible for warranty coverage.

About Our Warranty Policies

To support our commitment to keeping prices as low as possible, shipping costs may apply to certain warranty claims.

Unlike higher-priced competitors that build additional service layers into their pricing, we focus on front-loaded value through competitive pricing and quality products. We strongly feel this is more in line with the needs of the lacrosse community.

Upon receipt of your warranty claim, a member of our Customer Service team will review the submission and provide instructions regarding the next steps. 

Thank you for choosing Savage X Lacrosse®. We appreciate your continued business and the opportunity to serve you.

Warranty Claim Process

1. Complete and submit the Warranty Claim Form.

2. Our Customer Service team will review your claim and contact you as soon as possible with the status of your request and any required next steps.

3. Once your claim has been approved and processed, we will ship the replacement product promptly.

Warranty Terms

• Warranty coverage is valid for one (1) replacement per original product purchase.

• The warranty period extends for sixty (60) days from date of purchase.

Savage X Lacrosse® will make every reasonable effort to replace the product with the same model and color originally purchased. If the original model or color is unavailable, Savage X Lacrosse® reserves the right to provide a replacement product of equal value at its discretion.

Warranty Eligibility Requirements

To qualify for warranty coverage, all of the following conditions must be met:

• The product must have been purchased directly from Savage X Lacrosse® or an authorized retailer.

• The original purchaser must submit the warranty claim. Resold or second-hand products are not eligible for warranty coverage.

• The product must not be a clearance, factory-second, or final-sale item.

• The shaft must have been used only for its intended purpose and under normal playing conditions.

• The shaft must not have been altered, modified, abused, defaced, or damaged through negligence or misuse.

• The damage must render the shaft unsafe for play or otherwise unusable.

• The warranty claim must be submitted within the applicable 60-day warranty period.

Warranty Exclusions

This warranty does not cover:

• Cosmetic wear and tear, including dents, scratches, dings, chips, scrapes, fading, or other minor surface damage that does not affect the structural integrity, safety or performance of the shaft.

• Normal wear to graphics, finishes, factory engravings, textures, or coatings resulting from use, taping, transportation, weather conditions, temperature fluctuations, or other environmental factors.

• Custom engraving or modifications not performed or authorized by Savage X Lacrosse®.

• Damage resulting from negligence, abuse, misuse, improper storage, non-game use, or intentional damage.

• Damage caused by painting, dyeing, baking, pinching, excessive flexing, or any other modification or treatment that alters the product from its original condition.

Any unauthorized modification, alteration, or misuse of the product may void this warranty.